Privacy Policy

1. Introduction

Nexora is an online freelance marketplace that connects clients with freelancers and provides tools for discovering jobs, managing applications, creating contracts, processing payments, and building professional profiles.

By using Nexora, you agree to the collection and use of information as described in this Privacy Policy.

2. Information We Collect

We may collect information that you provide directly when you create an account, complete your profile, communicate with other users, or use our services.

Account information

• Name
• Email address
• Password or authentication information
• Account role, such as Client or Freelancer
• Profile and account verification information

Freelancer information

• Professional title and biography
• Skills
• Hourly rate
• Work experience
• Portfolio projects
• Profile image
• Reviews and ratings

Client information

• Company name
• Industry and company information
• Company description
• Company size
• Website and profile information
• Profile image

3. How We Use Your Information

We use collected information to provide, maintain, and improve Nexora and its marketplace features.

• Create and manage your account
• Authenticate and verify your identity
• Display professional and company profiles
• Connect clients with relevant freelancers
• Provide job recommendations and matching features
• Process applications and hiring workflows
• Manage contracts and payments
• Send important account and service notifications
• Respond to support requests
• Detect and prevent fraud or unauthorized activity
• Improve the functionality and security of the platform

4. Public Profile Information

Some information you add to your Nexora profile may be visible to other users or publicly accessible. This may include your name, professional title, profile image, skills, biography, portfolio, experience, reviews, ratings, or company information, depending on your account type and platform features.

Do not add sensitive personal information to a public profile that you do not want other users to see.

5. Authentication and Account Security

Nexora may use authentication methods such as email verification, OTP verification, password recovery, JWT-based authentication, secure HTTP-only cookies, and Google OAuth.

Authentication information is used to protect accounts and provide access to authorized features. You are responsible for keeping your account credentials secure and should notify us if you believe your account has been compromised.

6. Payments

Payment transactions may be processed through third-party payment providers such as Stripe. Nexora does not need to store your complete payment card information when payment processing is handled by the payment provider.

Payment providers may collect and process information according to their own privacy policies and terms.

7. Cookies and Local Storage

Nexora may use cookies, local storage, and similar technologies to maintain authentication sessions, remember preferences, improve functionality, and provide a better user experience.

Some cookies or storage mechanisms may be necessary for the platform to function correctly.

8. Third-Party Services

Nexora may rely on trusted third-party services to provide certain platform features. These services may include authentication, payment processing, image hosting, email delivery, database infrastructure, or caching services.

Third-party providers process information according to their own terms and privacy policies. We recommend reviewing the privacy practices of any third-party service you interact with through Nexora.

9. AI-Powered Features

Nexora may use AI-powered functionality to provide features such as job and freelancer matching or recommendations. Information related to your professional profile, skills, experience, and job requirements may be used to generate relevant matches.

AI-generated recommendations are intended to assist users and should not be treated as a guarantee of employment, hiring, or project success.

10. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no internet-based service can guarantee absolute security. You should use a strong, unique password and take reasonable steps to protect your account.

11. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain account records, fulfill legitimate business purposes, resolve disputes, enforce agreements, and comply with applicable legal obligations.

12. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to access, update, correct, or request deletion of certain information associated with your account.

If you have a privacy-related request, please contact Nexora through the Contact page.

13. Children's Privacy

Nexora is not intended for children who are not legally permitted to use online employment or freelance marketplace services. We do not knowingly collect personal information from children in violation of applicable laws.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements. When changes are made, the updated policy will be published on this page along with a revised update date.